Your Value-driven
ServiceNow Partner

Our tactical and strategic approach to implementation enables your organization to unlock the power of ServiceNow faster. Are you seeking an approach to reduce your time to value with ServiceNow? Think Optovia.


Our distinction is simple:

We provide exceptional resources, forward-thinking advice, and industry-focused best practices, and most importantly, we employ a tactical and strategic approach to implementation that enables a significantly reduced time to value.

Service Offerings

Architecture and Planning

Establish the right plan, vision, and approach to your ServiceNow implementation, and ensure import elements aren’t left in the dark.


Our passionate implementation teams provide you with the right level of partnership, support, experience, and hands on services to ensure success with your ServiceNow implementation.


Our pre-packed and industry-focused acceleration services ensure that you are never “recreating the wheel”. Leverage our pre-configured instances and packaged implementation approaches to gain significant efficiency to value.


To put it simply, we are Government of Canada specialists. Trying to align to TBS’s Directive on Management of Projects and Programmes, and related reporting? How about efficiently managing and reporting with APM and IT Plan? Looking for a solution to manage your hybrid return to the office? We have you covered!

Solution Offerings

Strategic Portfolio Management (SPM)

Enable your organization to plan, deliver, and measure value through the power of SPM. Align strategy to work, create and empower teams, and drive work to business outcomes.

IT Service Management (ITSM)

Utilize the best-in-class ITSM solution to gain productivity, deliver Service Management on a single platform, create great service experiences, and reduce costs.

Application Portfolio Management (APM)

A central space for your organization to discover, inventory, maintain, measure, evaluate, report, plan, and drive decision-making ability with all of your applications.


Increase efficiency with tasks and outcomes through the automation of requests, approvals, decisions, and actions.

Workplace Service Delivery (WSD)

Utilize WSD to create a hybrid work capability for your organization, while employing innovative digital experiences for your employees. Create a smooth practice for your hybrid return to the office.

HR Service Delivery (HRSD)

Enhance your organizations productivity through efficient workflows, access to services, improve employee journeys, and engage with your people – anywhere!


Connect with us

Are you seeking an approach to reduce your time to value with ServiceNow?

Contact us today!